Terms of Service

1. Course Access and License

Upon purchase of a course, we grant you a personal, non-transferable, non-exclusive license to access and complete the purchased course content. This license is for your individual use only.

• You may not share your account credentials or course access with others.
• You may not reproduce, distribute, record, or resell any course content, including videos, PDF materials, or quiz questions.
• Course content is protected by copyright. All rights are reserved by Expert CCW and its licensors.
• You have unlimited access to your purchased course once enrolled, including unlimited quiz retakes.

2. Refund Policy

Our courses are digital products with immediate access upon purchase. This is our whole refund policy, and the same policy appears on our FAQ page:

• Full refund: If you request it within 7 days of purchase and before you have completed all Lesson 1 sections and passed every Lesson 1 quiz. Refunds are for the full amount paid. We do not give partial refunds.
• No refund: More than 7 days after purchase, or once you have completed all Lesson 1 sections and passed every Lesson 1 quiz, whichever comes first.

To request a refund, email info@expertccw.com from the address on your account with your order details. We check your purchase date and your Lesson 1 progress, and we reply by email. An approved refund goes back to the card you paid with. When a refund is issued, your access to that course ends. Deleting your account does not create a right to a refund.

Range session changes. You can reschedule your in-person range session at no charge by emailing info@expertccw.com at least 24 hours before it starts. If you miss a session without notice, contact us and we will give you 1 free rebook. The range session is held at the time and place we confirm with you by email.

Payment disputes. Please contact us before you ask your bank or card issuer to reverse a payment, because we can usually resolve the problem faster. If a dispute is opened on a payment, we suspend access to that course while the dispute is open. If a dispute closes as won, or as a warning closed without a chargeback, we restore your access. If it is decided against us, your access stays suspended. A certificate that has already been issued is not withdrawn because of a refund or a dispute. Certificates are explained in section 6: the gun safety certificate is issued after you finish a course online, and a CCW training certificate for a state is issued only after your in-person range session.

3. CCW Training Disclaimer

4. Instructor Credentials

All Expert CCW courses are developed and instructed by Kelly P. Fitzgerald, NRA Certified Pistol Instructor (NRA Instructor #182730743). Instructor credentials are current and in good standing with the National Rifle Association.

ExpertCCW courses are original courses and are not NRA courses.

5. User Responsibilities

By using our platform, you agree to:

• Provide accurate information when creating your account and completing your course.
• Complete all course work personally and honestly. Certificates are issued based on your individual completion and quiz performance.
• Maintain the security of your account credentials and notify us immediately of unauthorized use.
• Use our platform only for lawful purposes and in compliance with these Terms.
• Not attempt to circumvent course completion requirements, copy course content, or disrupt the operation of our platform.

6. Certificates of Completion

A gun safety certificate is issued to students who complete all course lessons and pass the final examination with a score of 80% or higher. For the Basic Pistol Fundamentals and Multi-State courses, a separate CCW training certificate for Ohio and for Florida and Arizona non-resident licenses, which documents permit training, is issued only after the in-person range session is also completed. Certificates are generated digitally and may be downloaded from your dashboard.

Certificates reflect the training completed and the instructor’s credentials at the time of issuance. Expert CCW is not responsible for any delays or denials in permit processing by government agencies.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Expert CCW and Kilkea Holdings shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform or course content, including but not limited to lost profits, loss of data, or personal injury.

Our total liability to you for any claim arising out of or relating to these Terms or your use of our platform shall not exceed the amount you paid for the course that gave rise to the claim.

8. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Ohio.

9. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the revised Terms on this page with an updated “Last updated” date. Continued use of our platform after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms? Contact us at: